One of the most promising
approaches in the quest to reduce expenses, maximize efficiency and
increase business agility is business process management.
By implementing BPM solutions
based on the new generation of architecture (SOA),
companies acquire the capacity to create highly flexible operations
based on business processes that can be altered and adapted in real time
to meet the demands of a constantly changing market place.
As a result
they can gain the agility to respond instantly as new challenges arise
and new opportunities emerge.
Agility Through
Effective Business Process Management
Organizations pay the price of
inefficient business processes in a number of ways, including repetitive
work, wasted corporate resources, missed opportunities and dissastisfied
customers:
Decision-making: The
lack of easy access to data accross an organization means decision-makers
often lack the clear view into business processes and corporate
informations that is a prerequisite for a clear understanding of
real-time business conditions. Flexibility: Built on
complex technologies, the solutions that run business processes today
require the extensive involvement of information technology
professionals to implement and manage. Often it is the requirement of
the technology combined with the resource available that determine the
shape of the business processes, rather that corporate strategy or
business user needs. Agility: Once these
solutions are deployed, the time and expenses that is required to
reengineer them often makes it prohibitive to revise the business
processes they support. As a result, business users are often forces to
work with processes that no longer align with the business strategy or
the current need of the marketplace.